How does it work?

Our contact centre uses state of the art call handling technology and scripting software to ensure that the caller at the end of the phone receives seemless support in office hours and out of hours.

We now support more than 30 telecoms providers across the 24/7 period.

All of the agents are trained in the fault logging procedure and we have client testimonials available. Ansaback is the call centre division of AIM listed County Contact Centres PLC.

We are members of the FCS www.fcs.org.uk.